privacy policy

Who we are

 

We are P4Parking UK LTD of 124 City Road, London, EC1V 2NX, registered in England. Our Company number is 06751164.

When collecting the data specified in this privacy policy, we are the Data Controller. This policy has been produced in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (DPA 2018) and the Human Rights Act 1998 (HRA 1998).

 

How do we collect your personal data?

 

When the warden issues a Parking Charge to a vehicle, pictorial evidence is obtained of both the vehicle and the surrounding area in which the vehicle is parked.  If you were the registered keeper when the parking charge was issued, we will obtain your name and address from the Driver and Vehicle Licencing Agency (DVLA), to notify you of the parking charge. We will also obtain Keeper details from the DVLA if an affixed parking charge which was placed on the vehicle remains unpaid after 28 days.

If you are not the registered keeper of the vehicle, then your data has been provided by:

A third party who has confirmed that you were responsible for the vehicle on that date;
A third party who has confirmed that you were driving the vehicle on that date;
A third party who has confirmed that the vehicle was on hire or leased to you on that date

We collect information from you when you submit an appeal for a parking charge or transfer of liability.
 

What is the lawful basis for processing personal data?

When parking on a development managed by P4Parking UK LTD you enter a contract, processing is necessary for ensuring compliance with the terms & conditions displayed in the car park are adhered to and used to enforce the parking conditions when necessary.

Who do we share data with?

We will only share your information within our organisation, authorised staff members and the legal/dept collections agencies we work with in the event where a parking charge remains unpaid. 

When a parking charge is appealed to the independent appeals body all the information submitted in the original appeal will be shared with the adjudicator.

 

 

How long will we keep your personal data?

 

How long we keep your data for depends upon the status of the parking charge issued to the vehicle, if the parking charge is paid or cancelled, the data will be deleted sooner than a parking charge that remains unpaid. 

We may hold some of your data with third parties, but where we do, we ensure these third parties also only keep the data for as long as necessary and adhere to our retention policies.

 We will store your personal data for no longer than necessary to support the purposes explained above. We keep the personal data we hold about you for up to a maximum of 6 years from the date of collection unless related correspondence or legal claims are on-going.

 

 

Access to the information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email  dataprotection@p4parking.co.uk , or write to use at the following address:
P4Parking UK LTD  124 City Road , London , EC1v 2NX

 

Comments

When visitors leave comments on the site, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited and expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Your rights

You have the following rights in relation to your Data:

Right to access– the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request and if your request is refused, we will inform you of the reasons why.

Right to correct– the right to have your Data rectified if it is inaccurate or incomplete.

Right to erase– the right to request that we delete or remove your Data from our systems.

Right to restrict our use of your Data– the right to “block” us from using your Data or limit the way in which we can use it.

Right to data portability– the right to request that we move, copy or transfer your Data.

Right to object– the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us on the e-mail address via the contact page on our website, www.P4Parking.co.uk.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.


Contact details

Data Protection Officer: M. Axente

dataprotection@p4parking.co.uk

important information

Please note, challenges over the phone will not be accepted.

how to pay

Internet – To pay securely using a Debit or Credit card via the web, please click here.

Phone – To pay securely through our automated payment line using a Debit or Credit card, please call 03332 407 298.

Post – To send a payment by post, please use a Cheque or Postal Order to the following address quoting your reference number (PCN) on the reverse: P4Parking, P.O. Box 71107, London, SE18 9LB.

how to appeal

WebClick here to submit an appeal online.

Post – To appeal in writing, please write to Appeals Team, P4Parking, P.O. Box 71107, London, SE18 9LB.

You are advised to obtain proof of postage if sending your appeal via post.

Please refer to the Parking Charge Notice for further information.

contact p4parking

postal address

Parking customer service

P4Parking sales email

accreditation